Essential Guest Communication Templates – Vacation Rental Toolkit
Manage your short-term rental like a pro with this comprehensive set of editable communication templates. Designed by Ashley Management Group, these pre-written messages help automate and personalize your guest experience from booking to review request.
This downloadable Word document includes:
Booking Confirmation Message
Pre-Arrival / Check-in Instructions
Mid-Stay Check-In Message
Checkout Reminder
Review Request / Follow-Up
Quick Replies for Common Questions:
• What’s the Wi-Fi info?
• How many people can stay?
• Is your property pet-friendly?
These templates save you time, enhance guest satisfaction, and ensure clear communication throughout every stay.
Essential Guest Communication Templates – Vacation Rental Toolkit
Manage your short-term rental like a pro with this comprehensive set of editable communication templates. Designed by Ashley Management Group, these pre-written messages help automate and personalize your guest experience from booking to review request.
This downloadable Word document includes:
Booking Confirmation Message
Pre-Arrival / Check-in Instructions
Mid-Stay Check-In Message
Checkout Reminder
Review Request / Follow-Up
Quick Replies for Common Questions:
• What’s the Wi-Fi info?
• How many people can stay?
• Is your property pet-friendly?
These templates save you time, enhance guest satisfaction, and ensure clear communication throughout every stay.
