STR Emergency Response Guide

Emergency Procedures (Step-by-Step):

• Power Outage

• Water Leak or Plumbing Issue

• Heating or Cooling Failure

• Lockouts

• Noise Complaints

• Medical Emergencies

• Fire

Each section includes quick action steps to protect guests and the property, plus escalation guidance.

Guest Messaging Scripts:
Ready-to-use templates you can copy-paste into Airbnb, VRBO, or SMS for clear, professional communication during emergencies.